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Saturday, May 11 • 8:30am - 10:00am
The Power of the Portal: Building Partnerships to Enhance Statewide Sites

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West Tennessee Legal Services and Tennessee Alliance for Legal Services built strategic partnerships to enhance user experience on their statewide portal, HELP4TN.org. Their team developed a document- automating chatbot and benchmarked internet marketing best practices and strategy. This session explores how they built their team of experts and demonstrates a consumer and data driven approach to site updates.

Speakers
avatar for Ryan Carter

Ryan Carter

Founder and CEO, Parachute Media
Ryan Carter is the Founder and CEO of Parachute Media based in Nashville, Tennessee. Parachute Media is a nationally recognized and awarded social media agency providing social media strategies and creative services to medium and large sized companies. Parachute Media has been nominated... Read More →
avatar for Kirsten Jacobson

Kirsten Jacobson

Staff Attorney, Tennessee Alliance for Legal Services
Kirsten Jacobson is a Staff Attorney at the Tennessee Alliance for Legal Services (TALS). She focuses on leveraging technology to provide new legal service delivery models and increase access to legal care for low-income Tennesseans. Kirsten joined TALS as an Equal Justice Works Fellow... Read More →
TM

Tom Martin

CEO and Founder, LawDroid Ltd
Tom Martin is a legal bot advocate, lawyer, author and speaker. He is CEO and founder of LawDroid Ltd. (an AI company dedicated to creating useful legal chatbots). LawDroid has been honored by Fastcase 50, ABA Journal Web 100, and as runner up for the British Legal Technology Forum's... Read More →


Saturday May 11, 2019 8:30am - 10:00am
Marriott Ballroom Salon 3