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Thursday, May 9 • 3:30pm - 5:00pm
Eighteen Ways Courts Should Use Technology to Better Serve Their Customers

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Courts and other A2J entities traditionally use technology to address their own internal needs. A new publication from IAALS changes the conversation to focus on technologies that meet the needs of their customers. Eighteen topics, with examples, including an introduction to the new Joint Technology Committee component model software standard.

avatar for John M. Greacen

John M. Greacen

Principal, Greacen Associates LLC
Currently a principal of Greacen Associates, LLC, Mr. Greacen wrote the seminal article on the difference between legal information and legal advice for court staff in 1995 and continues to publish regularly on the topic. He was editor of the California Benchbook on Self-Represented... Read More →
avatar for Angela Tripp

Angela Tripp

Director, Michigan Poverty Law Program & Michigan Legal Help Program
Angela Tripp is the director of the Michigan Legal Help (MLH) Program, which is responsible for the statewide website for self-represented litigants (MichiganLegalHelp.org) and 21 affiliated Self-Help Centers around the state. In 2020, MLH saw nearly 3.5 million visits, and nearly... Read More →

Dan Wallis

Trial Court Administrator, 22nd Judicial Circuit
James “Dan” Wallis became the trial court administrator for the Twenty Second Judicial Circuit of McHenry County, Illinois in December, 2008. As court administrator Dan is responsible for all aspects of the court’s operation including strategic planning, caseflow management... Read More →

Thursday May 9, 2019 3:30pm - 5:00pm EDT
Marriott Ballroom Salon 3